Return and Refund Policy

All images are print on demand. This means that each piece is custom printed to fit your requirements. Printing turn around time is generally 2-3 weeks from order date. Custom orders may take longer.
Please note that color may differ slightly from how it appears on your screen due to varying monitor settings.
All sales are final unless the item you have received is damaged through shipping or is defective ie; color is not correct, part of image has smudged or ink is fading in an area that should be bold and crisp. There are some areas on the prints that have intentional blurry foregrounds to help aid in the depth of field. These areas are intentional and are not considered defective.
Buyers have 15 days to contact us about a return due to damage. We will need to have photographic evidence of damage to initiate your return.
Once the return has been approved, we will provide step by step instructions and all payments will be credited back to the original payment method once the returned artwork has been received. Buyer is responsible for return shipping.
No returns will be accepted after the 15 day grace period.
Please contact Elana@eartconsulting.net or 310-709-6339 if you have questions about your return or need help understanding the process.